Associated with the extraordinary situation one finds oneself in, a number of new tasks have arisen that the municipalities have to deal with. Guards and information services must be established and staffed, testing of residents must be carried out, those in quarantine need assistance etc. To solve the tasks, the municipality needs to organize resources across agencies, recruit external helpers and volunteers. Existing HR systems then become too heavy to use and you need flexible tools for communication, organization, staffing and reporting.
Lillestrøm Municipality set up an emergency room where they can import and recruit resources. They can divide the resources into competence groups, set up duty schedules and organize the tasks in an efficient way
